At Offwhite Adornments our customers are what comes first.
We always look to successfully address all questions we think our customers will find most important. If any questions have gone unanswered, please do not hesitate to contact us directly and we will get back to you! You have questions, we have answers.
We ship worldwide via Canada Post - Air Mail service with no tracking number and usually have flat rate for shipping Worldwide-25$,14-20 business days, for Canada and USA -10$, 3-5 business days. If you have any questions about the shipping rate please feel free to contact us before your purchase.
At Offwhite we offer pay pal option to pay for your convenience of purchase. If you would like to pay with credit card we have this option at our etsy store right here https://www.etsy.com/ca/shop/OffwhiteStudio
There is no full refund at our store, however you may exchange your item within category or receive a store credit. Please notify us about exchanging within 2 days after receiving your product.